Terms of service
Eligibility and Account
You must be at least 18 years old to use our services.
You agree to provide accurate and complete information when placing an order or creating an account. You are responsible for maintaining the confidentiality of your account details.
Products
We aim to present our jewellery as accurately as possible. However, colours and appearance may vary slightly depending on your device.
All product descriptions and availability are subject to change without notice.
Orders
Placing an order constitutes an offer to purchase. We reserve the right to accept or decline any order.
Orders are confirmed once payment has been processed and you receive confirmation from us.
Returns and exchanges are governed by our Refund Policy.
Purchases must be for personal use only and not for resale.
Pricing and Payment
Prices are subject to change without notice.
All prices are shown at the time of purchase and are confirmed in your order confirmation email. Taxes, delivery charges and any applicable customs duties may apply unless otherwise stated.
You confirm that you are authorised to use the chosen payment method.
Shipping
Delivery times are estimates and not guaranteed. We are not liable for delays caused by couriers, customs, or circumstances beyond our control. Risk passes to you once your order is dispatched.
Intellectual Property
All content on this website, including images, designs, logos and text, is the property of Luningning UK or its licensors.
You may not copy, reproduce or use any content without our prior written consent.
Third-Party Links and Tools
Our website may contain links to third-party websites or services. We are not responsible for their content, policies or practices.
Privacy
Your personal information is handled in accordance with our Privacy Policy and Shopify’s Privacy Policy.
Feedback
If you provide reviews, suggestions or feedback, you grant us the right to use them for promotional or business purposes.
Prohibited Use
You may not use our website for unlawful, harmful or fraudulent purposes, or in any way that may damage our business or interfere with other users.
Disclaimer and Liability
Our website and products are provided on an ‘as available’ basis.
To the fullest extent permitted by law, Luningning UK is not liable for indirect or consequential loss arising from your use of our services.
Nothing in these Terms excludes liability where it would be unlawful to do so.
Changes to These Terms
We may update these Terms from time to time. The latest version will always be available on our website. Continued use of our services constitutes acceptance of any changes.
Contact
For any questions regarding these Terms, please contact:
contact@luningning.co.uk